Cookies & GDPR Policies

The Cookies & GDPR Policies explains what cookies are and how we use them and our Policies on GDPR in relation to how we handle your data.

You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Your consent applies to the following domains: thelogisticsassociation.com

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

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How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

GDPR (Data Protection)

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation of the European Parliament, the Council of the European Union and the European Commission intended to strengthen and unify data protection for all individuals within the European Union (EU) and became law in the UK on 25th May 2018.

Under the General Data Protection Regulation (GDPR), we are required to publish information about what data we collect, why we need to store it, and your rights under the GDPR legislation.

In these matters we are subject to the rulings of the Information Commissioner’ Office (ICO), the UK’s independent authority set up to uphold information rights and data privacy for individuals.

Confidentiality

We have always, and continue to, treat all data we receive and works submitted as strictly confidential. Please see our privacy policy page for more details.

Our Policy

  • Basis of and scope of data storage:
    • We store and process data only as agreed by the client or as required in order to perform services requested by the client. We regard all details we do store as confidential.
    • We do not engage in any profiling activities.
    • We never share data with 3rd parties (e.g. for advertising, marketing, data analysis or similar).
  • How we obtain data:
    • Data we hold will consist solely of information that you provide to us (e.g. contact details you enter on forms or correspondence), or is determined through your direct interaction with our website (e.g. your IP address).
  • Data we hold consists of:
    • Contact information:

      Your name. Company name (if applicable). Postal address. Country. Email addresses (if applicable). Telephone number (if applicable).

      This is used so that we can contact you when needed (e.g. to send invoices, communicate information affecting your account or our service to you, etc.)

    • Payment information:

      Payee name. Billing contact details (if applicable). Card type (e.g. Amex, Visa) (card payments only). Last 4 digits of payment card (card payments only). Date and amount of payments.

      This data is kept purely to allow cross-checking in the event of accounting imbalance, customer payment enquiries or investigation by tax authorities (i.e. mandatory accounting requirements).

    • Information you supply relating to works you have lodged with us.
    • Enquiries we have received via email, web-form or post.
    • We may also store your IP address for security reasons and to enable us to investigate technical problems if you experience a fault whilst using our site.
  • Retention policy:
    • We retain personal data that you supply for as long as you are a client with an active account, and for as long as we are legally required to do so.
    • Where data may exist on back-ups, these are regularly changed and expired files (etc.) are securely disposed of when backup media is expired or replaced.
    • General enquiries via web-form, email or post:
      • These are generally kept for a number of years so that we can refer back to them if you send a follow up to our reply, after that they are deleted: At scheduled times throughout the year enquiries over the specified number of years old are removed.

        The number of years will depend on the type of enquiry and how it was submitted:

        • Any correspondence that may potentially relate to a financial transaction, currently active registration or client account, is treated the same as tax records (tax records are legally required to be stored for a minimum of 6 years) and deleted after 7 years.
        • All other correspondence is deleted after 2 years.

Your Rights

  • Right of access and rectification
    • If you are a client and have need to check any information we hold about you, or need to correct inaccurate information, please contact us using the subject GDPR.

      For security reasons we will need to ensure that you are the account holder (and may ask you to provide proof of your identity) before we can release any information.

  • Right to erasure:
    • If you decide that you no longer need our services and want the data we hold to be deleted, you may cancel your account at any time and we will remove your data once we are legally able to do so.
      (Note: for VAT invoices, and other financial records, there is a minimum retention period of 6 years specified under Paragraph 6, Schedule 11 of VAT Act 1994 and HMRC Notice 700/21 (December 2007), point 2.4. ).
    • If you are not a client, but have contacted us via email/letter, and want any emails, letters, or form submissions enquiries you have made erased please contact us and we will be happy to arrange that.
      Please note: for security reasons you must contact us from the address you want removed and we may ask you to prove your identity (i.e. you cannot delete someone else’s data without their consent).
      If you take no action, the data will be securely disposed automatically in due course as part of our routine maintenance activities.
  • Complaints, corrections or objections
    • If you have any questions or concerns about information we hold about you, or need to correct inaccurate information, please use our contact form.